Returns & Refunds Policy

We want you to love your Moji plushie! If you're not satisfied, you may request a return or refund within 30 days of the delivery date.

Please note:

  • Returns are not accepted after 30 days from delivery.

  • Customers are responsible for the return shipping costs.

  • Returned items must be in their original condition.

  • We do not refund original shipping fees.

To initiate a return or refund, contact us at hello.moji.store@gmail.com.